Items may be returned within 20 days of receipt of your order in their original packaging, along with the packing slip, and there is a 25% restocking fee. Before you choose to return anything, you have to obtain a Return Authorization from our office. This takes a few days, so the sooner you contact our office, the quicker you will be able to return any items you received for a refund, minus the original cost of shipping. If you are returning items for an exchange, then the 25% restock fee does not apply. You still have to contact our office for a Return Authorization so the exchange order can be placed in the system to reflect on the RA.
Our recommendation before ordering large amounts, if you have not worn Maevn Scrubs before, its wisest to only purchase small amounts first, to see if the scrubs fit you correctly, you like the color you have chosen, and you feel happy with your purchase. This way, any items you wish to return for either a refund or an exchange will be less costly to you than ordering and returning larger amounts as you are responsible for the return shipping.
When returning any items, please ensure that you ship them with a tracking number or delivery confirmation, or there will be no proof that it was ever received, and there will be no way to refund you.
Please allow up to 15 business days to process your return once it has been received. (excluding weekends and holidays)